Google introduced 4 new google my business features for your listing if your listing qualifies. You will need to have a verified listing and you may only qualify for certain features based on the industry of your business.

New Google My Business Features

These features began rolling out in late May for those who qualified. GMB also added the option to list temporary hours and release updates on changes to the business due to Covid-19 around this same time period.

  • Online Estimates
  • Online Classes
  • Online Appointment
  • Online Care

These options can help you provide more remote service options for your clients and also generate additional leads. Many listings have not yet optimized to leverage these so strike while the iron is hot.

Your profile settings in your GMB dashboard will reflect these features if you qualify for them. Each option will allow you to edit the information to correctly complete the action the user is selecting online.

This is great news for:

  • Contractors
  • Roofers
  • Medical Providers
  • HVAC / A/C
  • Education Centers
  • Plumbers
  • Yoga Studios
  • Medical Specialists
  • Personal Trainers
  • Gyms
  • Colleges / Trade Schools

If you’re leveraging a Google listing be sure you’re up-to-date on all the benefits it could provide to your business.


Any new Google My Business features you want to talk about, or add to? I’d love to chat and learn what your experiences have been in leveraging these, and other features. Follow me on LinkedIn for content like this and more. If you need help optimizing your GMB listing, The Jedi Knights and I are happy to help! Just summon the council and we’ll be on our way.

Thanks for reading!